If you have a problem that isn't covered by the help topics or the frequently asked questions you can request help from one of our support staff by using the Support Request form below.
Frequently Asked Questions
Below is a list of the most commonly asked questions about the site. View the help page for a full list of help topics.
- How do I change my account username / password / email address?
- How do I cancel or suspend my membership?
- Why do the Chatrooms not work for me?
- What are the costs associated with using this site?
- Can Guest Members reply to my messages / Chatroom requests?
- I don't want to use a credit card online. Can I upgrade another way?
If you're already a member please login before sending a request so we can assist you better.